Why Resilient Companies Embrace Strategic Innovation

  • City resilience is the capacity of individuals, communities, institutions, businesses, and systems within a city to survive, adapt, and grow no matter what kinds of chronic stresses and acute shocks they experience. 100RC supports the adoption and incorporation of a view of resilience that includes not just the shocks — earthquakes, fires, floods, etc. — but also the stresses that weaken the fabric of a city on a day to day or cyclical basis. Examples of these stresses include high unemployment; an overtaxed or inefficient public transportation system; endemic violence; or chronic food and water shortages. By addressing both the shocks and the stresses, a city becomes more able to respond to adverse events, and is overall better able to deliver basic functions in both good times and bad, to all populations.
  • Resilient systems withstand, respond to, and adapt more readily to shocks and stresses to emerge stronger after tough times, and live better in good times. Resilience enables cities to evaluate their exposure to specific shocks and stresses, to develop a proactive and integrated plan to address those challenges, and to respond to them more effectively. The qualities of resilient systems include being: reflective, robust, flexible, integrated, resourceful, redundant, and inclusive. Enhancing the qualities the individual systems that make up a city will improve the resilience of the city overall.
  1. Being deeply attuned to the realities of their markets, both in the current state and in the likely states reflected in certain future scenarios.
  2. Being anchored in a set of immutable values that begin with what it means for humans to work together to bring great value and experiences to other humans, wherever they are in the world. And… always being reflective about their actions to know that those actions flow out of these values.
  3. Embracing an optimistic sense of meaning and purpose for their future. By definition, an optimistic sense of purpose has to stem out of a collective emotion of love and not fear.
  4. Being inclusive and integrated… looking beyond “us versus them”, competitors’ actions, and other roadblocks standing in the way, to see a path toward a better future where “a rising tide raises all ships.”
  5. Providing the robustness that only comes from “capacity redundancy”, which means that rather than pursuing the nth level of efficiency, the pursuit is for the headroom and elbowroom that teams need to deliver greater sustainable value to their markets.
  6. Ensuring the flexibility and capability to respond rapidly to changing market situations, business climates, technology enablers, and other external factors. This means being willing to constantly adapt.
  7. Having an undying hunger for pushing the envelope of what is possible in the pursuit of great value and experiences. This inherently drives the quest for “what’s next”.



CEO — Legacy Innovation Group / Executive Director — Global Innovation Institute. Speaker. Writer. Scholar. Strategist. Adventurer. Global hitchhiker.

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